Returns & Exchanges
At Black Sheep, we stand behind our gear, but if your equipment isn't the perfect fit, you can return or exchange items within 30 days of purchase. All returned products must be in original, unused condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; we will process your refund once the gear clears inspection.